Privacy Policy

Effective Date: 01-06-2025

At Bianco Italy, we are committed to protecting the privacy and confidentiality of our customers' personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our brand online, in-store, or through events.

1. Information We Collect

We may collect and process the following categories of personal data:

Personal Information: Name, email address, phone number, and address.
Transaction Data: Payment details and purchase history.
Marketing Preferences: Your communication preferences and interests.
Technical Data: IP address, browser type, and device information collected when you access our website.
Event-Specific Data: Information related to bookings or enquiries for events and catering services.

2. How We Use Your Information

We use your personal data for the following purposes:

To process and deliver orders, including payment confirmation.
To provide tailored customer service and support.
To manage event bookings and personalize our services.
To send promotional offers, newsletters, or updates about Bianco Italy (with your consent).
To improve our website, services, and product offerings.
To comply with legal obligations and prevent fraud.

3. How We Share Your Information

We may share your personal data with:

Service Providers: Third-party companies that help us process payments, deliver products, or manage marketing campaigns.
Legal Authorities: When required by law or to protect our rights, property, or customers.
Business Transfers: In the event of a sale, merger, or acquisition of Bianco Italy, personal data may be shared as part of the transaction.

We do not sell or rent your personal data to third parties.

4. Data Security

Bianco Italy uses appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data.
Withdraw your consent for marketing communications.
Request information about how your data is processed.

To exercise your rights, please contact us at [Insert Contact Email].

7. Cookies

Our website uses cookies to enhance user experience. By using our site, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

8. International Data Transfers

As a Dubai-based company, Bianco Italy complies with UAE data protection laws. However, certain third-party service providers may process your data in countries outside the UAE. We ensure all such transfers comply with applicable data protection standards.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Legal name: Bianco Italy Ice Cream LLC
Rose Rayhaan, Floor 7, DIFC, Dubai
PO Box 111877
Info@bianco-italy.com
Tel: +97144569755